| Job Duties |
1. Maintains high level of service for both internal and external
customers.
2. Answers phone and ensures patient requests are disseminated to
nursing staff as appropriate. Communicates repeated patient
requests to appropriate staff or Charge Nurse as necessary.
3. Accurately and promptly transcribes orders. Demonstrates working
knowledge of medical terminology. Writes in legible handwriting
appropriate forms with required dates, times and signatures.
Coordinates scheduling of tests and procedures with appropriate
departments in efficient and timely manner. Makes orders
available for nurse review following initial transcription.
Generates accurate computer entries based on orders transcribed,
including essential information regarding patient (i.e., allergies,
isolation precautions) and routes computer entries and paperwork.
4. Prioritize "stat" and "now" orders above routine orders.
Communicates priority orders, incomplete orders, illegible orders
or use of non-approved abbreviations to Charge Nurse in_timely
manner.
5. Files reports and documents in appropriate areas of patient's
medical record as established by policies. Places lab results on
chart prior to physician rounds. Thins patient's charts by
removing reports and documents in accordance with established
policies. Stores "thinned records" in accordance with policy
in unit-based files. Reviews medical records of discharged
patients to ensure all reports and documents within record are
stamped for designated patient and in order established by policy.
6. Keeps unit stocked with supplies including forms. Checks par
levels and orders supplies. Stocks patient rooms, nursing
station, and stocks ordered supplies. Checks any specialty
trays/supplies, ensures no expired items. Coordinates repairs of
equipment with BioMed as necessary; tracks items under repair.
7. Ensures correct bed status for patients, enters unit charges
daily, returns any rental equipment. Makes runs to lab, pharmacy,
or central supply as necessary.
8. Communicates appropriately with patients/families, physicians, and
staff. Relays information to appropriate personnel in accurate
and timely manner. Gives staff and charge nurse status reports on
pending items. Immediately alerts nurse if patient/patient's
family issues appear to be unresolved.
9. Follows all established policies when performing all tasks.
10. Assumes accountability for all actions in the workplace. Reports
errors promptly.
11. Orients new staff and students to work areas. Collaborates with
other nursing staff and hospital employees to create an environment
that is conducive to retention of qualified personnel. Utilizes
downtime to assist others and/or to provide additional amenities to
patients and/or patients' families.
12. Performs other duites as assigned.
|
