Requisition 10000482

Clinical Career Opportunities

Telephone Job Line: (214) 648-5627

CLINIC STAFF ASSISTANT I

Posted Date Mon Oct 19, 2009

Closing Date Fri Oct 23, 2009 or until filled

Salary * Negotiable *

FLSA Status Non-exempt

Department Office Of Health System Affairs

Job Category Clinical

Hours 8:00 AM TO 5:00 PM

Requisition Number 10000482

Position Number 29516

Experience & Education Required (any one of the following):

1. High school graduation and no experience required; Bachelor's degree preferred.

Skills And Abilities Effective Communications Skills
Customer Service
Data Entry / CRT
Spelling
10 Key By Touch
Typing

Security This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information.

Job Duties 1. Maintains high level of customer service to all internal and external customers.

2. Answers patient phone calls utilizing UT Southwestern PROS concepts. Schedules patient appointments utilizing demographic and registration best practice model. When necessary, able to problem solve utilizing department protocols as necessary to meet patient's needs. Documents detailed patient information onto either manual form or electronic medical system and forwards to appropriate medical personnel as established by department protocol.

3. Greets and directs patients and/or visitors to appropriate location providing information as needed. Confirms registration information and updates as appropriate; obtains pertinent information to complete all required forms. Arrives patient in registration system. Assures all patients are continually informed of their visit status when appointments are delayed.

4. Per department standards, schedules appointments and follow-up visits and/or surgery, laboratory testing, etc. to ensure efficiency of patient care. Receives patient payments, enters payment information per standard into billing system, and provides receipt for payment to patients.

5. Pre-certifies third party payers; obtains referrals for patients; works closely with physicians and nurses regarding patient care issues. Maintains knowledge of relevant CPT and ICD9 codes required for processing patient billing. Ensures charges for services rendered are entered into system in timely and accurate manner. Maintains knowledge of relevant billing issues to reduce automated edits in billing system.

6. Maintains patient confidentiality in accordance with university and department policy.

7. Maintains neatness of customer waiting area; keeps area stocked with pamphlets and other materials as appropriate.

8. May ensure adequate inventory of items necessary for day-to-day functions of clinic, such as office supplies and sample medications.

9. Performs other duties as assigned.

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Return to Clinical Career Opportunities

Posted Date	Mon Oct 19, 2009
Closing Date	Fri Oct 23, 2009 or until filled
Salary	* Negotiable *
FLSA Status	Non-exempt
Department	Office Of Health System Affairs
Job Category	Clinical
Hours	8:00 AM TO 5:00 PM
Requisition Number	10000482
Position Number	29516
Experience & Education Required (any one of the following):	1. High school graduation and no experience required; Bachelor's degree preferred.
Skills And Abilities	Effective Communications Skills Customer Service Data Entry / CRT Spelling 10 Key By Touch Typing
Security	This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information.
Job Duties	1. Maintains high level of customer service to all internal and external customers. 2. Answers patient phone calls utilizing UT Southwestern PROS concepts. Schedules patient appointments utilizing demographic and registration best practice model. When necessary, able to problem solve utilizing department protocols as necessary to meet patient's needs. Documents detailed patient information onto either manual form or electronic medical system and forwards to appropriate medical personnel as established by department protocol. 3. Greets and directs patients and/or visitors to appropriate location providing information as needed. Confirms registration information and updates as appropriate; obtains pertinent information to complete all required forms. Arrives patient in registration system. Assures all patients are continually informed of their visit status when appointments are delayed. 4. Per department standards, schedules appointments and follow-up visits and/or surgery, laboratory testing, etc. to ensure efficiency of patient care. Receives patient payments, enters payment information per standard into billing system, and provides receipt for payment to patients. 5. Pre-certifies third party payers; obtains referrals for patients; works closely with physicians and nurses regarding patient care issues. Maintains knowledge of relevant CPT and ICD9 codes required for processing patient billing. Ensures charges for services rendered are entered into system in timely and accurate manner. Maintains knowledge of relevant billing issues to reduce automated edits in billing system. 6. Maintains patient confidentiality in accordance with university and department policy. 7. Maintains neatness of customer waiting area; keeps area stocked with pamphlets and other materials as appropriate. 8. May ensure adequate inventory of items necessary for day-to-day functions of clinic, such as office supplies and sample medications. 9. Performs other duties as assigned.
Comments