| Experience & Education Required
(any one of the following): |
1. Bachelor of Science degree in Medical Technology or related
clinical science. AND certification as MT (ASCP) or CLS (NCA).
AND 5 years clinical laboratory experience. ASQ certification
preferred. Two or more years previous supervisory experience
preferred.
2. Previous experience with Process Improvement teams and
responsibility for laboratory QC programs. Previous experience
with the CAP inspection process.
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| Job Duties |
1. Ensures that the company philosophy and core values are evident
in the service delivered to customers.
2. Takes responsibility for seeking and achieving professional growth
and continued education. Completes annual competency assessment
successfully.
3. Assures compliance with CAP, JCAHO, OSHA, infection control,
safety and other regulatory standards, including privacy and
security of health information (PHI).
4. Supports Company and host hospital objectives, decisions, and
policies by deed and speech.
5. Designs and maintains the on-going Quality Management Plan to
include all phases of testing: pre-analytical, analytical, and
post-analytical.
6. Prepares monthly Quality Management summary reports for laboratory
administration and the leadership team. Provides education of
laboratory employees regarding the quality management plan,
quality improvement initiatives and outcomes.
7. Assures annual competency assessment of all lab employees.
8. Monitors problems, associated quality and safety concerns, and
complaint reports to identify needs for improvement; implements
corrective actions and monitors.
9. Interacts with laboratory administration, customer service team,
and host hospital quality departments to identify and correct
problems that may interfere with patient care services.
10. Monitors key quality indicators monthly to detect problems and
opportunities for improvement.
11. Serves on process improvement teams, documents progress, and
monitors on-going status. Interacts with all technical department
QC coordinators to ensure problems identified by QC or PT are
incorporated into the Quality Management Plan.
12. Performs other duties as assigned.
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